CASE STUDY
Located on the scenic waterfront of Southampton, Quayside is celebrated for its breathtaking views and vibrant atmosphere, making it a premier destination for locals and tourists alike. Known for its commitment to offering an exceptional dining and leisure experience, Quayside has innovatively incorporated WineEmotion’s technology to enhance their wine service.
Quayside leverages WineEmotion’s wine card system to foster customer loyalty among their regulars and local residents. This system allows patrons to create accounts linked to their wine cards, providing convenient access to a curated selection of premium wines by the glass.
Whether enjoying a relaxing evening on the expansive outdoor terrace or soaking in the cozy ambiance indoors, guests can effortlessly access their favourite wines with a simple swipe of their wine card.
By offering personalized accounts through the wine card system, Quayside encourages repeat visits and strengthens relationships with their clientele. This approach not only simplifies the ordering process but also enhances the overall customer experience, ensuring each visit is tailored to individual preferences. Whether residents are unwinding after a busy day or celebrating special occasions with friends and family, Quayside remains their go-to destination for exceptional wine and scenic views in Southampton.
Through the integration of WineEmotion’s technology, Quayside continues to set the standard for waterfront dining experiences in Southampton. By embracing innovation and focusing on customer engagement, Quayside reinforces its reputation as a cherished venue where guests can savour exquisite wines and memorable moments against the backdrop of Southampton’s stunning waterfront scenery.
