CASE STUDY

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Arch 80 Scoresby St, London SE1 0XN, United Kingdom

Located in a historic railway arch in the heart of Southwark, Southwark Tap is a popular venue that blends the charm of exposed brick and industrial design with a modern, vibrant atmosphere.

Known for its diverse selection of craft beers and extensive wine offerings, Southwark Tap has become a favorite destination for both locals and visitors seeking a unique experience.

We are excited to announce that Southwark Tap is the first venue in the UK to go live with our contactless payment system, a significant milestone in our wine dispenser solutions.

This innovative system is integrated into their newly installed Otto Self 8-bottle wine dispensers, offering a seamless self-serve experience for customers.

By simply tapping their card, patrons can now enjoy premium wines by the glass, from tasting portions to full servings, with each pour kept fresh and perfectly preserved.

This new contactless payment system is supported by our trusted payment partner, Nayax, who have been instrumental in the smooth retrofit process. Their expertise and reliable solutions made it possible to upgrade Southwark Tap’s wine dispensers efficiently, ensuring minimal disruption to service.

The hospitality industry thrives on efficiency and customer satisfaction, and Southwark Tap’s integration of our contactless wine dispensers exemplifies this. With the wine service now streamlined, staff can focus more on beer tap sales and customer engagement, creating a more dynamic and enjoyable environment for guests. This improvement has also helped reduce service times and increase operational efficiency, enhancing the overall experience for patrons.

In addition to the operational benefits, Southwark Tap has already seen an uplift in wine sales thanks to the convenience and flexibility offered by the contactless system.

Customers appreciate the ease of use, allowing them to explore a wider range of wines without committing to a full bottle, ultimately increasing customer satisfaction and sales.

For venues with our Series 4 self-operated wine dispensers, we are happy to offer a retrofit option to incorporate this cutting-edge contactless payment system. The process is simple and can be completed with minimal disruption, just as we’ve seen at Southwark Tap.

Existing customers who have implemented the contactless upgrade have already experienced a positive impact on sales, making it a valuable addition for any establishment looking to enhance its wine service.

We now also offer a fully integrated solution, with contactless wine dispensers coming directly from our factory in Italy with the payment system pre-installed. This option is perfect for new installations and ensures that our clients can offer the latest technology in wine dispensing from day one.

As Southwark Tap continues to grow as a premier destination for both wine and beer lovers, their investment in our state-of-the-art wine dispensing systems reinforces their commitment to providing exceptional service.

The combination of rustic charm, modern amenities, and innovative solutions like the contactless wine dispensers makes Southwark Tap a leader in hospitality, offering an unmatched experience in the heart of London.

Services

All WineEmotion products are delivered by our national technical logistics partner who will ensure the smooth and trouble-free delivery on a date and to a location that is convenient for you.

With extensive experience in the catering and retail service industries we are aware of the need to repair equipment quickly, in the unlikely event of breakdown.

Once your machine is installed, we will provide initial user training to you and your team to ensure you are aware of all of the features of your WineEmotion dispenser.

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